(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

George Ofori
George Ofori
2026-04-29
Dong and Ethan are great! They closed my refinance with a lower rate and made the process smooth and efficient.
Dinh Le
Dinh Le
2026-04-29
I worked with Matt Hang at LoanFactory.com to refinance my mortgage, and they were outstanding. LoanFactory offers the lowest combined rates and costs, while delivering exactly what they promise upfront — no surprises at closing. Everything is clearly documented and easy to understand.
Anthony McLeod
Anthony McLeod
2026-04-29
Ronald Patton
Ronald Patton
2026-04-29
Dat Nguyen
Dat Nguyen
2026-04-29
Thank I had a great experience with LoanFactory. Their team was professional, responsive, and always willing to answer my questions throughout the entire loan process. The application was clear, transparent, and handled efficiently. I was especially impressed by their dedication to finding the best loan option for my needs. If you are looking for a trustworthy company for refinancing or buying a home, I highly recommend LoanFactory.
Trung Nguyen Van
Trung Nguyen Van
2026-04-29
Good customer service and great deals.
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